Frequently Asked Questions

General Information

What is SFCF?

This is our cool fun way of abbreviating Soul Food Comedy Festival.

Are the shows 19+?

Admission to the show is all ages. Content is R rated and ID will be required to purchase alcohol.

What does a VIP ticket include?

VIP tickets include the closest seats available and line bypass. Also each section has an allotted amount of the limited Meet & Greet passes. The VIP section has the most passes available.

Can I choose my own seating?

All shows (unless otherwise stated) have allocated seating, and you can pick which seats you’d like when you purchase your tickets.

Do I have to print my ticket?

Yes, all tickets must be printed and presented for entry into all shows.

Can I show my ticket on my phone?

No, all tickets must be printed and presented for entry into all shows.

When do tickets go on sale?

Tickets are available online on Friday, July 7th.

What time do doors open? What time do the shows start?

Doors open 1 hour prior to showtime. For a complete list of showtimes, click here.

What if I can no longer make it a show I have tickets for?

Unfortunately, there are no exchanges or refunds on tickets once purchased. If you are unable to attend, gifting your ticket to a friend or family member is an option.

Is it possible to meet the comedians?

100 Meet & Greet passes will be available for purchase for each show. You can purchase online or at the venue while supplies last.

I missed my show - can I go to another one instead?

Unfortunately, due to venue capacity, this is not possible. There are no exchanges or refunds on any tickets for any show.

Will there be more shows/showings/artists announced?

Yes, as there is high demand for a sold out event in the festival there is a possibility for additional showings to be added. Artists may be added to shows at anytime. This included currently featured artists appearing on additional shows or new artists. Join our mailing list, follow our social media, or check our website for frequent updates.

Are there any other comedians on the show?

All comedian information can be found in the shows section under more info.

Where are the shows being held?

For a complete list of show venues, click here.

Are the SFCF venues wheelchair accessible?

SFCF shows at the Queen Elizabeth Theatre and FountainBlu venues are wheelchair accessible. Unfortunately, the shows at the Comedy Club venue are not.

I’d like to get involved with the festival - can I help?

Absolutely! We’re always looking for volunteers. Get in touch with us by clicking here.

How do I advertise in your brochure?

Please email hello@soulfoodcomedy.com to get details on how you can be included.

Groovy Packages

How do the Groovy Packages work?

Groovy Packages give you a discounted rate on multiple shows. They also come with the Groovy Fast Pass which allow entry through the VIP Line bypass entrance.

Note: The Groovy Fast Pass alone will not gain you access to any show. You must have the tickets from your package present with your Groovy Fast Pass.

How does the Groovy Fast Pass work?

Groovy Fast Passes come with all packages and serve as your line by pass. The Groovy Fast Pass will not gain you access to any show. You must have your ticket to enter the show.

Can my friend use my Groovy Fast Pass to bypass the line for another show?

No. Each Groovy Fast Pass is assigned to an individual electronically with barcode and government name. Passes are scanned and ID will be checked. Should someone other than you attempt to use your Groovy Fast Pass for any reason the pass will be revoked.

Can I buy a Groovy Fast Pass for someone else?

Yes, you can! When picking up your pass at will call or SFCF Headquarters you may register the names of your guests. Names can also be changed anytime before the pass is used. Once used however it is permanently tied to that person for all of eternity.

I’ve purchased a Groovy Package, how do I get my Groovy Fast Pass?

Groovy Fast Passes will be available for pick up at the venue or at the Juice head office by appointment only. Click here to book an appointment.

None of the $79.99 groovy packages are for me - can I change some shows?

Yes, you can! Sounds like you need to a custom groovy package. Simply scroll past the last package and click the “Build Your Own Package” button. There you will be able to customize 3 or more shows of your choice at a discounted rate.

I want to buy a groovy package / custom groovy package, but I need help!

We’re always here to help! You can simply email us at hello@soulfoodcomedy.com and we will get back to you as soon as we can!

I forgot/lost my Groovy Fast Pass can I still get line bypass or a new pass?

Sorry line bypass will only be granted to persons with their Groovy Fast Pass and ticket in hand and unfortunately only one will be issued per package purchase.

I didn't pick up my Groovy Fast Pass at my first package show can I pick it up any other time.

Your Groovy Fast Pass will be available for pick up all weekend, just ensure names of each pass holder are registered prior to pick up.

I didn't get my Groovy Fast Pass with my tickets when will I get that?

Groovy Fast Passes will be available for pick up at the venue or at the Juice head office by appointment only. Click here to book an appointment.

I purchased a Groovy Package and can no longer make it to one of the shows. Can I exchange my ticket or get a refund?

Unfortunately, due to venue capacity, this is not possible. There are no exchanges or refunds on any tickets for any show.